786brt Privacy Policy

1.1 When you register a player account with 786brt, we collect the following categories of personal data:

• Identity data: Full name, date of birth, nationality, and government-issued photo ID details (collected during KYC verification).
• Contact data: Email address, mobile phone number, and residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh).
• Account credentials: Your chosen username and encrypted password hash. We never store passwords in plain text.
• Financial data: Mobile wallet numbers (bKash, Nagad, Rocket, Upay) and card details (Visa, Mastercard) used for deposits and withdrawals. Card numbers are tokenised and never stored in full on our servers.
• Transaction data: Records of all deposits, withdrawals, bets placed, games played, bonuses claimed, and win/loss history on the Platform.

1.2 We also collect certain data automatically when you access the Platform:

• Technical data: IP address, device type, operating system, browser type and version, device identifiers, and time-zone settings (Bangladesh Standard Time, UTC+6).
• Usage data: Pages visited, features used, game sessions started, session duration, click patterns, and referral source (how you arrived at the Platform).
• Cookie data: Data collected via cookies and similar tracking technologies as described in Section 7 of this Policy.

1.3 We collect data from third parties in certain limited circumstances, including identity verification results from our KYC provider, fraud signals from payment processors, and publicly available information used to verify the accuracy of data you have provided to us.

1.4 We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data. If any such data is inadvertently provided to us (for example, in a copy of a national ID), we will handle it with extra care and retain it only for as long as the KYC verification process requires.

2.1 786brt uses your personal data only for the purposes listed below. We will not use your data for any purpose that is incompatible with these stated purposes without first obtaining your consent or as required by law.

• Account management: To create, maintain, and administer your 786brt player account, including processing your 786brt Login and keeping your account secure.
• Identity verification (KYC): To verify your age (21+ requirement), identity, and residential address in compliance with anti-money laundering obligations and responsible gaming requirements.
• Payment processing: To process deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to process withdrawals back to your verified payment method in BDT.
• Platform operation: To deliver cricket betting, live casino games, slots, and other gaming services; to settle bets; to apply bonuses and promotions to your account; and to provide customer support.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, multiple accounts, money laundering, underage gambling, and other prohibited conduct.
• Responsible gaming: To monitor gaming patterns for signs of problem gambling and to apply deposit limits, cooling-off periods, or self-exclusion measures where appropriate or requested.
• Legal compliance: To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and enforce our Terms & Conditions.
• Service improvement: To analyse usage data in aggregate form to improve the Platform's performance, features, and user experience.
• Marketing communications: To send you promotional emails and in-platform notifications about bonuses, new games, and seasonal offers — only where you have opted in to receive such communications. See Section 6 for your opt-out rights.

2.2 We process your personal data on the following legal bases: (a) performance of a contract — processing necessary to provide the Platform services you have requested; (b) legal obligation — processing required by applicable law; (c) legitimate interests — fraud prevention, security, and service improvement where our interests do not override your privacy rights; and (d) consent — for marketing communications and certain cookie uses.

3.1 786brt does not sell, rent, or trade your personal data to any third party for marketing purposes. We share your data only with the categories of third parties listed below, and only to the extent necessary to perform the stated purpose:

• Payment service providers: bKash, Nagad, Dutch-Bangla Bank (Rocket), Upay, Visa, and Mastercard — to process your deposits and withdrawals in BDT. Each provider operates under its own privacy policy and security standards.
• Identity verification (KYC) providers: Third-party identity verification services that check your government-issued ID and confirm your age and residence. These providers are contractually bound to handle your data securely and to use it only for verification purposes.
• Game studio partners: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed game providers whose games are hosted on the Platform. These providers receive only the minimum data needed to deliver game sessions (e.g., your player ID and session token).
• Fraud prevention and security services: Specialist providers that help us detect fraudulent accounts, identify suspicious betting patterns, and prevent money laundering.
• Customer support platforms: Third-party helpdesk tools that we use to manage support tickets and live chat sessions. Conversation transcripts may be stored on these platforms for quality assurance purposes.
• Law enforcement and regulators: We will disclose your personal data to government authorities, courts, or regulators when required to do so by applicable law or a valid legal order. We will not disclose more data than is legally required.

3.2 All third-party service providers who receive your personal data are required by contract to implement appropriate technical and organisational security measures, to process your data only as directed by 786brt, and not to use it for any purpose beyond the scope of their service agreement with us.

3.3 In the event that 786brt undergoes a business transfer, merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via email or a prominent Platform notice before your data is transferred and becomes subject to a different privacy policy.

4.1 786brt retains your personal data for as long as your player account remains active and for a reasonable period thereafter as required for legal, regulatory, and business purposes. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of 5 years after account closure, to satisfy anti-money laundering record-keeping obligations.
• Transaction and betting records: Retained for a minimum of 5 years from the date of each transaction, in line with financial record-keeping requirements.
• KYC verification documents: Retained for the period required by applicable law from the date of verification, and securely deleted thereafter unless ongoing legal proceedings require continued retention.
• Customer support communications: Retained for up to 3 years from the date of the last interaction, to allow reference in the event of subsequent disputes.
• Marketing consent records: Retained for the duration of your consent plus 1 year thereafter, to demonstrate compliance in the event of a complaint.
• Technical and usage logs: Typically retained for 12 months in rolling logs, after which they are aggregated or deleted.

4.2 When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, we will securely delete or anonymise it so that it can no longer be attributed to you as an individual.

5.1 786brt takes the security of your personal data seriously and implements a comprehensive set of technical and organisational security measures to protect it against unauthorised access, accidental loss, destruction, or disclosure.

5.2 Our security measures include:

• SSL/TLS encryption: All data transmitted between your device and the 786brt Platform is encrypted in transit using SSL/TLS protocols.
• Password hashing: Passwords are stored using strong cryptographic hashing algorithms. Plain-text passwords are never stored or transmitted.
• Payment tokenisation: Card numbers and mobile wallet details are tokenised. Full payment credentials are never stored on our servers.
• Access controls: Access to personal data within 786brt is restricted on a strict need-to-know basis. Staff members with legitimate access are subject to confidentiality obligations.
• Infrastructure security: Our servers are hosted in data centres with physical access controls, redundant power supplies, and regular security auditing.
• Session security: Player sessions are protected by unique session tokens. Idle sessions are automatically terminated after a period of inactivity.

5.3 While 786brt takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You also have a responsibility to keep your 786brt Login credentials confidential and to notify us immediately at [email protected] if you suspect any unauthorised access to your account.

5.4 In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, 786brt will notify you without undue delay and will take all appropriate remedial action.

6.1 With your consent, 786brt may send you promotional communications by email or in-platform notification. These communications may include information about new games (cricket betting, live casino, slots), bonus offers, seasonal promotions (such as Eid, Pohela Boishakh, BPL season specials, and IPL offers), and other Platform news.

6.2 You may withdraw your consent to receive marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email we have sent you.
• Updating your communication preferences in your account settings.
• Contacting our support team at [email protected] with a request to opt out.

6.3 Opting out of marketing communications will not affect transactional and account-related messages, such as deposit confirmations, withdrawal notifications, security alerts, and important policy update notices. These communications are sent on the basis of our contractual relationship with you and cannot be opted out of while your account is active.

6.4 We do not engage in unsolicited cold marketing. If you receive a communication purporting to be from 786brt that you did not expect and did not opt into, please contact us immediately at [email protected] so we can investigate.

7.1 786brt uses cookies and similar tracking technologies (such as local storage and session tokens) to operate and improve the Platform. Cookies are small text files placed on your device when you access the Platform.

7.2 We use the following categories of cookies:

• Essential cookies: Required for the Platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Used to remember your preferences, such as your preferred language or display settings, to provide a more personalised experience.
• Analytics cookies: Used to collect aggregated data about how players use the Platform — which pages are visited most, where users drop off, and how features are used. This data is used to improve the Platform. Analytics data is anonymised before analysis.
• Marketing cookies: Used only where you have given consent, to track which promotions you have viewed and to personalise future offers. You may opt out of marketing cookies at any time.

7.3 You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair your ability to access the Platform or use certain features including the 786brt Login process.

7.4 We do not use third-party advertising network cookies or place cookies for the benefit of advertisers who wish to target you across the wider internet.

• 👁️
  Right of Access You may request a copy of all personal data that 786brt holds about you. We will provide this in a commonly used electronic format within 30 days.
• ✏️
  Right to Rectification If any personal data we hold about you is inaccurate or incomplete, you may request that we correct it. Some corrections may require re-verification of your identity.
• 🗑️
  Right to Erasure You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. This right is subject to legal retention obligations — we cannot delete data we are required by law to retain.
• ⏸️
  Right to Restriction of Processing You may request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing pending verification of our legitimate grounds.
• 📦
  Right to Data Portability You may request that we provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
• 🚫
  Right to Object You may object to the processing of your personal data where we rely on legitimate interests as our legal basis, including profiling for responsible gaming monitoring. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• 📧
  Right to Withdraw Consent Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

9.1 786brt is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. During registration, we require confirmation of age and conduct identity verification to enforce this requirement.

9.2 If we become aware that personal data has been collected from a person under 21 without verifiable parental consent, we will take immediate steps to delete that data from our systems and close the associated account. Any deposits made will be returned to the payment method used; any winnings accrued on an underage account will be forfeited.

9.3 If you believe a minor has registered on the Platform, please contact us immediately at [email protected] so we can investigate and take appropriate action without delay.

10.1 786brt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or Platform features. When we make material changes, we will notify registered players by email and/or via a prominent notice on the Platform before the changes take effect.

10.2 The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically. The current version is always available at https://786brt.bio/privacy-policy.

10.3 Your continued use of the Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you must stop using the Platform and contact us to close your account.

11.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data that 786brt holds about you, please contact our support team. We are available 24 hours a day, 7 days a week.

11.2 Privacy enquiries: [email protected] (plain text — not a clickable link). Please include your registered username and a clear description of your request in all privacy-related correspondence so we can respond promptly and accurately.

11.3 For responsible gaming support, including self-exclusion, deposit limits, and time-out requests, please visit our Responsible Gaming page.